iACT’s Hands on Housing is looking for a new Program Specialist. Hands on Housing utilizes volunteers and skilled professionals to repair the homes of senior citizens and disabled individuals who are living in deep poverty. Our goal is to keep our homeowners safe and help them remain in the homes and neighborhoods they love. The Program Specialist is a Part- time position supporting the Hands on Housing Program Coordinator in providing administrative support and performing clerical duties for the department. The Program Specialist requires a high level of diplomacy in confidential matters with clients, staff, and other resources. Must be able to work with a diverse clientele and possess excellent oral and written communication skills.

Pay: $15/hr.

Position Type: Part-time

To apply for this position, please send an email with your name and phone number, as well as a cover letter and resume, to hoh@interfaithtexas.org. Accepting applications until 07/30/2017.

Role and Responsibilities

• Scheduling house visits for volunteers, staff and contractors
• Assisting with Intake and Assessment
• File Management
• Supporting client services
• Data entry
• Assisting in case management
• Volunteer coordination for bi-annual repair events
• Helping at iACT events and fundraisers
• Other tasks as assigned

This position will be answering and responding to phone calls and messages, conducting intake of clients, and explaining program requirements to potential clients.

Qualifications and Education Requirements

• Bachelor’s degree preferred
• Previous work experience that includes customer/client service
• Prefer previous experience working with people with disabilities, low income, seniors or other disadvantaged populations.
• Driver’s License and personal vehicle

Preferred Skills

• Commitment to the mission of iACT
• Impeccable attention to detail
• Excellent Time Management
• Self-starter
• Can work independently
• Problem solver
• Works well in teams
• Courteous and possesses strong interpersonal skills
• PC Skills with intermediate Microsoft Office Skills – specifically in Word & Excel
• Fluency in Spanish is strongly preferred

Additional Notes

The ideal applicant will be hardworking, flexible and possess strong communication, organization, and time-management skills. This position will require occasional evening and weekend work.